Privacy Policy

Rabwah Shop ("we", "us", "our") is operated by McSell Global LLC. This Privacy Policy explains how we collect, use, and protect your personal data when you use our marketplace at rabwahshop.base44.app.

1. Data we collect

• Buyers: name, email, phone, shipping address, city, and country provided at checkout.
• Vendors: full name, email, phone, business/legal name, store name, address, tax ID/VAT ID, bank details, and ID verification documents submitted during registration.
• Order data: items ordered, order number, payment method, and order status.
• Technical data: IP address, browser type, and usage analytics collected automatically.

2. How we use your data

• To process and deliver orders, and to generate shipping estimates from the vendor's location to your address.
• To create and manage vendor accounts and payouts.
• To send order confirmations and account-related emails.
• To provide customer support and to prevent fraud.

3. Payments

Card payments are processed by Stripe, which handles your card data securely. We never store full card numbers. Stripe's privacy policy applies to payment data.

4. Vendor data

Vendors' business and bank details are used solely to administer their seller account and to process payouts. Vendor registration documents (ID verification) are reviewed by us and kept confidential.

5. Sharing

We share the data necessary to fulfil an order (buyer name, shipping address, items) with the vendor who sells those items, so they can ship and provide tracking. We do not sell your personal data.

6. Your rights (GDPR)

You have the right to access, correct, or delete your personal data, and to object to or restrict certain processing. To exercise these rights, email info@rabwah.shop.

7. Retention

We retain order and account data for as long as needed to provide the service and meet legal obligations.

8. Contact

Controller: McSell Global LLC. Contact us at info@rabwah.shop. See the Imprint page for our address.